/* Chat Widget - Sistema de Atendimento Inteligente */
.chat-widget {
    position: fixed;
    bottom: 20px;
    right: 20px;
    z-index: 9999;
    font-family: 'Poppins', sans-serif;
}

/* Botão principal do chat */
.chat-widget-button {
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: linear-gradient(135deg, #25d366 0%, #128c7e 100%);
    border: none;
    box-shadow: 0 4px 20px rgba(37, 211, 102, 0.3);
    cursor: pointer;
    transition: all 0.3s ease;
    position: relative;
    display: flex;
    align-items: center;
    justify-content: center;
    color: white;
    font-size: 24px;
}

.chat-widget-button:hover {
    transform: scale(1.1);
    box-shadow: 0 6px 25px rgba(37, 211, 102, 0.4);
}

.chat-widget-button .pulse {
    position: absolute;
    width: 100%;
    height: 100%;
    border-radius: 50%;
    background: rgba(37, 211, 102, 0.3);
    animation: pulse 2s infinite;
}

@keyframes pulse {
    0% {
        transform: scale(1);
        opacity: 1;
    }
    100% {
        transform: scale(1.5);
        opacity: 0;
    }
}

/* Container do chat */
.chat-widget-container {
    position: fixed;
    bottom: 90px;
    right: 20px;
    width: 350px;
    height: 500px;
    background: white;
    border-radius: 15px;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.15);
    display: none;
    flex-direction: column;
    overflow: hidden;
    z-index: 9998;
}

.chat-widget-container.active {
    display: flex;
    animation: slideIn 0.3s ease;
}

@keyframes slideIn {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Header do chat */
.chat-widget-header {
    background: linear-gradient(135deg, #25d366 0%, #128c7e 100%);
    color: white;
    padding: 15px 20px;
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.chat-widget-header h3 {
    margin: 0;
    font-size: 16px;
    font-weight: 600;
}

.chat-widget-header .close-btn {
    background: none;
    border: none;
    color: white;
    font-size: 20px;
    cursor: pointer;
    padding: 0;
    width: 30px;
    height: 30px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    transition: background 0.3s ease;
}

.chat-widget-header .close-btn:hover {
    background: rgba(255, 255, 255, 0.2);
}

/* Área de mensagens */
.chat-widget-messages {
    flex: 1;
    padding: 20px;
    overflow-y: auto;
    background: #f8f9fa;
}

.chat-message {
    margin-bottom: 15px;
    display: flex;
    align-items: flex-start;
}

.chat-message.user {
    justify-content: flex-end;
}

.chat-message-content {
    max-width: 80%;
    padding: 12px 16px;
    border-radius: 18px;
    font-size: 14px;
    line-height: 1.4;
    word-wrap: break-word;
}

.chat-message.bot .chat-message-content {
    background: white;
    color: #333;
    border: 1px solid #e9ecef;
    border-bottom-left-radius: 5px;
}

.chat-message.user .chat-message-content {
    background: linear-gradient(135deg, #25d366 0%, #128c7e 100%);
    color: white;
    border-bottom-right-radius: 5px;
}

.chat-message-avatar {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    margin-right: 8px;
    background: linear-gradient(135deg, #25d366 0%, #128c7e 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    color: white;
    font-size: 14px;
    font-weight: 600;
}

.chat-message.user .chat-message-avatar {
    margin-right: 0;
    margin-left: 8px;
    order: 2;
}

/* Área de input */
.chat-widget-input {
    padding: 15px 20px;
    background: white;
    border-top: 1px solid #e9ecef;
    display: flex;
    align-items: center;
    gap: 10px;
}

.chat-widget-input input {
    flex: 1;
    border: 1px solid #e9ecef;
    border-radius: 25px;
    padding: 10px 15px;
    font-size: 14px;
    outline: none;
    transition: border-color 0.3s ease;
}

.chat-widget-input input:focus {
    border-color: #25d366;
}

.chat-widget-input button {
    background: linear-gradient(135deg, #25d366 0%, #128c7e 100%);
    border: none;
    border-radius: 50%;
    width: 40px;
    height: 40px;
    color: white;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: transform 0.3s ease;
}

.chat-widget-input button:hover {
    transform: scale(1.1);
}

/* Botões de ação rápida */
.chat-quick-actions {
    padding: 15px 20px;
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    background: white;
    border-top: 1px solid #e9ecef;
}

.quick-action-btn {
    background: #f8f9fa;
    border: 1px solid #e9ecef;
    border-radius: 20px;
    padding: 8px 16px;
    font-size: 12px;
    cursor: pointer;
    transition: all 0.3s ease;
    color: #333;
    text-decoration: none;
    display: inline-block;
}

.quick-action-btn:hover {
    background: #25d366;
    color: white;
    border-color: #25d366;
}

/* Indicador de digitação */
.typing-indicator {
    display: none;
    padding: 12px 16px;
    background: white;
    border: 1px solid #e9ecef;
    border-radius: 18px;
    border-bottom-left-radius: 5px;
    margin-bottom: 15px;
    max-width: 80%;
}

.typing-indicator.active {
    display: block;
}

.typing-dots {
    display: flex;
    gap: 4px;
}

.typing-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #ccc;
    animation: typing 1.4s infinite ease-in-out;
}

.typing-dot:nth-child(1) { animation-delay: -0.32s; }
.typing-dot:nth-child(2) { animation-delay: -0.16s; }

@keyframes typing {
    0%, 80%, 100% {
        transform: scale(0.8);
        opacity: 0.5;
    }
    40% {
        transform: scale(1);
        opacity: 1;
    }
}

/* Responsividade */
@media (max-width: 768px) {
    .chat-widget-container {
        width: calc(100vw - 40px);
        height: calc(100vh - 120px);
        bottom: 80px;
        right: 20px;
        left: 20px;
    }
    
    .chat-widget-button {
        width: 55px;
        height: 55px;
        font-size: 20px;
    }
}

/* Animações de entrada */
.chat-message {
    animation: messageSlideIn 0.3s ease;
}

@keyframes messageSlideIn {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Estilo para links no chat */
.chat-message-content a {
    color: inherit;
    text-decoration: underline;
}

.chat-message.user .chat-message-content a {
    color: rgba(255, 255, 255, 0.9);
}

/* Scrollbar personalizada */
.chat-widget-messages::-webkit-scrollbar {
    width: 6px;
}

.chat-widget-messages::-webkit-scrollbar-track {
    background: #f1f1f1;
    border-radius: 3px;
}

.chat-widget-messages::-webkit-scrollbar-thumb {
    background: #c1c1c1;
    border-radius: 3px;
}

.chat-widget-messages::-webkit-scrollbar-thumb:hover {
    background: #a8a8a8;
}